EXCELLENT SERVICE AT EVERY LEVEL
Our mission is to simplify the process of finding quality, affordable insurance benefits and to provide outstanding service at every level of the process. Whether you are looking for healthcare alternatives or filing a medical appeal, you’ll get service that’s beyond dedication. At Reliable we care about every aspect of your insurance needs.
New Business Set Up
We take the hassle out of insurance coverage. With Reliable Brokerage, it’s easy.
Once we receive all of your information, we create an employee census sheet. With that data in hand, we generate an easy-to-read spreadsheet with all carrier options outlined. We review all of the information with your Benefits Administrator and provide additional back up information as needed. After a plan is selected, we conduct employee enrollment meetings to address questions and concerns. Each employee completes and returns an Enrollment Form that we use to verify accuracy and ensure all dependents receive proper coverage according to the plan.
Renewal of Existing Policy
Every year we make sure that you get the best coverage for the best price based on your needs. We proactively contact you with options from your current carrier as well as other carrier options. If you decide to switch carriers, we contact your employees with the changes and follow up with the appropriate paperwork. We help you every step of the way.
Employer Services During Coverage Period
During the coverage period, we:
- Prepare premium statement calculations
- Handle all addition, termination, and changes
- Manage all material requests
- Act as the liaison with your employees to streamline processing
Employee Claim and Appeals Services
We don’t just set you up and forget about you. You can depend on us for your claims and appeals process as well.
If there is a problem with a claim, we can advise how to appeal the decision with carrier. We are often able to supply more facts in order to get the claims revised. In addition, we handle student verification submissions, order supplies and get the companies to issue new id cards as needed.
Whether it’s a large problem or a small question, you will be served by professionals who truly care.